24/7 Support Plans
Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily - we have you covered
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Check out our 24/7/365 Support Plan Options Below!
$0 / Month, No Signup Necessary
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OvrC Home Self-Service App Upon Request
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Reactive Remote Support + Programming @ $50/15min
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Standard Service Call @ $249 1st Hour, $185 Each Additional
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Standard Onsite Service Priority | Up to 5-10 Business Days
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Urgent / Emergency Service Within Business Hours @ $395 1st Hour, $249 Each Additional
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Emergency Service Call @ $549 1st Hour, $249 Each Additional
Base Plan
$49 / Month
Base Plan Features +
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Unlimited 24/7 Remote Technical Support (Tier 1)
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Unlimited Reactive Remote Service (Tier 1)
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Standard Service Call @ $249 1st Hour, $185 Each Additional
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Standard Onsite Service Priority | Up to 5-10 Business Days
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Urgent / Emergency Service Within Business Hours @ $395 1st Hour, $249 Each Additional
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Emergency Service Call @ $495 1st Hour, $249 Each Additional
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Remote Support / Programming (Tier 2) @ $50/15min
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Onboarding Fee | $295
Essential Plan
$79 / Month
Essential Plan Benefits +
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OvrC Home Self-Service App Included
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Proactive System Monitoring (Limited to Critical Components)
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Standard Service Call @ $195 1st Hour, $165 Each Additional
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Standard Onsite Service Priority | Up to 5 Business Days
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Urgent / Emergency Service Within Business Hours @ $295 1st Hour, $249 Each Additional
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Emergency Service Call @ $395 1st Hour, $249 Each Additional
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Remote Support / Programming (Tier 2) @ $50/15min
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Unlimited Remote Firmware + Software Updates
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Onboarding Fee @ $195
Preferred Plan
$195 / Month
Preferred Plan Benefits +
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Proactive System Monitoring of All AV Devices
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Standard Service Call @ $165 1st Hour, $165 Each Additional
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Expedited Standard Onsite Service Priority | Within 2 Business Days​
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Urgent / Emergency Service Within Business Hours @ $295 1st Hour, $195 Each Additional
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Emergency Service Call @ $349 1st Hour, $195 Each Additional
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Remote Support / Programming (Tier 2) @ $25/15min
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Hardware Discount (for select brands)
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Onboarding Fee Waived
Premier Plan
For more details about our plans and their included benefits,
please download the below PDF.